Claim against a care home for negligence or abuse
When a loved one enters a care home, families expect them to receive safe, compassionate, and professional care. Unfortunately, failures in care can sometimes result in avoidable injuries, suffering, and distress for residents and their families.
If you believe that a resident has been harmed due to poor standards of care, neglect, abuse, or negligence, you may be entitled to pursue a care home negligence claim.
Our experienced team can help assess your situation and explain the options available to you.
What Is a Care Home Negligence Claim?
A care home negligence claim arises when a care provider fails to meet the standard of care expected of them, causing harm to a resident.
Care homes have a legal duty to protect residents’ health, safety, dignity, and wellbeing. When that duty is breached, compensation may be available for the injuries and losses suffered.
Common Reasons for Care Home Claims
Claims against care homes often involve:
- Neglect of basic care needs
- Medication errors
- Falls caused by inadequate supervision
- Pressure sores and preventable skin damage
- Malnutrition or dehydration
- Physical abuse
- Emotional or psychological abuse
- Financial abuse
- Poor hygiene standards
- Failure to seek appropriate medical treatment
- Unsafe moving and handling practices
- Inadequate staffing levels
Signs of Possible Negligence or Abuse
Families may become concerned if they notice:
- Unexplained injuries or bruising
- Rapid weight loss
- Poor personal hygiene
- Repeated falls or accidents
- Untreated medical conditions
- Changes in behaviour or mood
- Fear of carers or staff
- Missing money or personal belongings
If any of these issues are present, it may be important to seek advice as soon as possible.
Who can make a care home compensation claim?
Claims may be made by:
- The resident themselves
- A family member acting on behalf of a vulnerable resident
- An attorney appointed under a Lasting Power of Attorney
- A deputy appointed by the Court
- The estate or family of a deceased resident where appropriate
What compensation could be available?
Depending on the circumstances, compensation may cover:
- Pain and suffering
- Physical injuries
- Psychological trauma
- Additional care costs
- Medical expenses
- Financial losses
- Funeral expenses in fatal cases
- Losses suffered by dependants
Each claim is assessed on its individual facts and circumstances.
How we can help
Our team understands the sensitive nature of care home negligence and abuse claims. We work with residents and families to:
- Investigate what happened
- Obtain relevant evidence and records
- Assess whether negligence occurred
- Calculate potential compensation
- Guide you through the claims process
We aim to make the process as straightforward and supportive as possible.
Why Make a Claim Against a Care Home?
A claim can help to:
- Secure compensation for harm suffered
- Hold care providers accountable
- Improve standards of care
- Protect other vulnerable residents from similar treatment
- Provide answers for families seeking justice
Speak to Us Today
If you believe that you or a loved one has suffered because of care home negligence, abuse, or neglect, contact our team for a free, confidential assessment.
We will listen to your concerns, explain your legal options, and advise whether you may be eligible to pursue a care home negligence compensation claim.